Legal

Privacy Policy

Last updated: April 2025

1. Introduction

Fortified Age Management ("Fortified," "we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services. Please read it carefully.

2. Information We Collect

We may collect the following categories of information:

  • Personal Identifiers: Name, email address, phone number, mailing address, and date of birth.
  • Health Information: Medical history, symptom information, and other health-related data you provide during intake or consultation.
  • Payment Information: Billing details processed through our secure third-party payment processors. We do not store full card numbers.
  • Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically.
  • Communications: Messages, emails, or other communications you send to us.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our telehealth services and programs
  • Facilitate clinician consultations and prescription fulfillment
  • Process transactions and send related information including confirmations and invoices
  • Communicate with you about your program, updates, and promotions
  • Comply with applicable laws, regulations, and legal processes
  • Detect, prevent, and address fraud or other illegal activity

4. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Licensed Clinicians and Partner Providers: To facilitate your medical consultation and treatment plan.
  • Compounding Pharmacies: To fulfill your prescription and ship your medication.
  • Service Providers: Third-party vendors who assist in operating our website, payment processing, and communications (bound by confidentiality agreements).
  • Legal Obligations: When required by law, subpoena, or other legal process.

5. Health Information and HIPAA

To the extent that Fortified acts as a covered entity or business associate under the Health Insurance Portability and Accountability Act (HIPAA), we handle your protected health information (PHI) in accordance with applicable HIPAA regulations. Our partner telehealth providers maintain their own HIPAA-compliant Notice of Privacy Practices, which will be provided to you at the time of your consultation.

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our site.

7. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, access controls, and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications at any time
  • Request a copy of data we hold about you
  • Lodge a complaint with your applicable data protection authority

To exercise any of these rights, contact us at marketing@fortifiedagemanagement.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Fortified Age Management

Aledo, TX

marketing@fortifiedagemanagement.com